Shipping policy
Shipping policy
Thanks for shopping with The Space Race. Here's what to expect once you place an order.
Production time
Every item is printed and made to order. That means we need 3 to 5 business days to produce your order before it ships. This is separate from the delivery time below.
Shipping rates
We charge a flat shipping rate, shown at checkout before you pay. There's no minimum order for it and no free shipping threshold. The rate is the same whether you order one item or several.
Delivery times
Delivery estimates start after production is complete, not from the day you order.
- United States: roughly 3 to 5 business days in transit after production.
- International: roughly 10 to 20 business days in transit after production, depending on the destination and local customs.
These are estimates, not guarantees. Carrier delays, customs processing, and events outside our control can affect delivery, and we aren't liable for those delays.
International orders, customs, and duties
We ship worldwide. For orders outside the United States, you may be charged import duties, taxes, or customs fees when your package arrives. These are set by your country, not by us, and they're your responsibility as the customer. We can't calculate or prepay them, and we can't mark orders as gifts or lower the declared value. If a package is refused or returned because duties weren't paid, we can't refund the shipping cost.
Tracking
Once your order ships, you'll get a confirmation email with tracking. Give the tracking a little time to update after you receive it.
Wrong address
Please double-check your shipping address at checkout. We can't reroute or refund orders sent to an address that was entered incorrectly. If you catch a mistake right away, email us fast and we'll try to fix it before production starts, though we can't guarantee it.
Lost, delayed, or damaged in transit
If your tracking stalls, your order doesn't arrive in a reasonable time, or it shows up damaged, contact us at hello@thespacerace.news with your order number and we'll open a claim with the carrier and make it right. For damaged items, see our Return and refund policy.
Questions
Email us any time at hello@thespacerace.news.